Microsoft Dynamics CRM - Customer Relationship Management Solution

Microsoft Dynamics CRM integrates directly into Outlook and other Microsoft Office applications including Microsoft Office Word, Excel, and PowerPoint, enabling your employees to work within the familiar Outlook environment. The result - everyone in your company will quickly be able to begin using Microsoft Dynamics CRM tools for managing sales, services and marketing processes.

Features:

• Manage and develop customer relationships more easily by handling customer management tasks
• Access customer information anywhere through enhanced data synchronisation and mobility features that will enable your sales, marketing and service personnel to take advantage of the tools and information they need no matter where they are
• Improve productivity through automation using built-in intelligence that simplifies and automates everyday tasks
• Create personalised experiences through workplace profiles that provide employees with instant access to the customer information and activities they use most

Microsoft Dynamics CRM is available in two editions:
 
Professional Edition – this edition includes all CRM features with no scalability limits on licensing

Small Business Edition – this edition includes all CRM features and requires Microsoft Small Business Server

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