Total Managed Services with RDA Group
RDA Group offer flexible Total Managed Services (TMS) outsourcing options - just like you would if you employed internal IT personnel, you determine the way your IT is managed and maintained when you outsource to us.
We work closely with your business to tailor a TMS suite that caters to your requirements in conjunction with providing a costing model that gives greater control over your IT spend. Whether you choose a fixed or variable model is up to you and your needs.
In addition to our standard technical support services (which are primarily reactive), we like to work pro-actively as well. Our Pro-Active Network Maintenance and Performance Management services mean we identify areas of concern in your environment before they become an issue. Working pro-actively subsequently assists with your strategic planning, risk analysis, and infrastructure development.
Benefits of RDA Group managing your IT:
- Reduces staff management issues, such as training and turnover
- Provides access to a certified group of experts and trained professionals
- Ensures your IT issues are solved leveraging previous resolution experience
- Means your IT resources are scalable to your needs
- Provides optimum performance
- Ensures you get the best solutions for your needs and budget
- Allows you to focus on your own business requirements instead of your IT issues